Lengthy House Merchandise is a house enchancment service supplier primarily based within the Washington, D.C., space with 80 years of expertise. Its longevity is a testomony to the standard of its merchandise and business expertise.
Of the businesses I’ve reviewed, I’ve discovered them to be consistent with competitor costs and a reduce above in high quality and set up. Nevertheless, that’s not with out caveats. On this article, I’ll provide you with an summary of the corporate, my skilled ideas on its services, and some issues to observe.
When you’re able to get began with Lengthy House Merchandise, you can begin the method right now:
4.0
Our Score
Based mostly on our 23-point score system.
Unique Provide:
Use code DEAL for no funds/no curiosity for a yr
Superlative:
Finest Incentives
Quick Information About Lengthy House Merchandise
Earlier than I get into particulars, listed here are a number of quick info about Lengthy House Merchandise:
- At this time’s House owner Score: 79.5/100
- Higher Enterprise Bureau (BBB) A+ score
- Based in 1945 by Henry Lengthy as Lengthy’s Fence Co. in Washington, D.C.
- Headquartered in Savage, MD
- Quite a few business awards
- Operates on the Japanese Seaboard
Lengthy House Merchandise Execs and Cons
On par with its friends within the large-scale house enchancment area, Lengthy House Merchandise does many issues effectively however has some shortcomings. Just a few of those are troublesome to put as a professional or con and might rely on the house owner’s emotions. I’ll contact on all of those factors within the article so that you’ll come away with a greater understanding to base your opinion on.
What Companies Does Lengthy House Merchandise Provide?
Lengthy House Merchandise gives varied house enchancment services and varied choices inside every class. I didn’t discover them distinctive on this class, however I didn’t discover them missing both.
They’re excellent for doing slender house enhancements involving particular upgrades, like a brand new roof or home windows. Nevertheless, they’re not your best option if you happen to’re on the lookout for extra expansive enhancements, like renovations or house reworking. In these circumstances, a common contractor could be a greater wager.
Home windows
Lengthy Home windows’ service is excellent. It affords double-hung, casement, awning, and bay window merchandise and set up. Included are normal estimation and measurement providers. The place attainable, it affords one-day or next-day set up for brand spanking new or alternative home windows.
It additionally has a Purple Carpet service, guaranteeing that your home is protected. The corporate locations tarps and drop garments to guard towards particles and filth from the set up and foot site visitors. Each respected contractor does that, nevertheless it’s good that Lengthy Home windows places it in writing.
Roofing
Lengthy Roofing doesn’t provide expansive choices, nevertheless it ought to be adequate for most owners. It affords asphalt, steel, flat, luxurious shingle, and designer roof replacements, together with all normal work, like changing gutters and tearing off the outdated roof. It additionally performs roof repairs, an unusual service amongst these bigger corporations.
The largest promoting level is a 50-year transferable guarantee on CertainTeed shingles. It has some caveats, reminiscent of transfers being restricted to the primary 10 to fifteen years, nevertheless it’s top-of-the-line warranties available on the market.
Lengthy Roofing additionally has its CertainTeed Integrity Roof System™. This method isn’t completely different from an ordinary set up course of, nevertheless it makes use of CertainTeed merchandise completely. Nevertheless, it’s in alignment with commerce requirements, so that you’ll at the very least know that your roof is being placed on accurately with all the required parts {that a} roof ought to have and no reduce corners.
Baths
Lengthy Baths’ providers are restricted to new showers and baths, so don’t count on to make use of them for a whole rest room rework or a brand new vainness. Amongst Lengthy House’s providers, I believe that is the weakest. Its providers are restricted to the tub or bathe and it makes use of an sadly in style modular rest room system that’s subpar in comparison with conventional choices, like stalls or tiled showers.
I do give the corporate credit score for providing accessibility conversions and providers. It retrofits present baths for accessibility or installs new accessibility baths or showers. In all my opinions of corporations, it’s the one one which particularly mentions it.
Doorways
Companies listed here are first rate. It does entry, patio, and storm doorways, which probably require skilled set up. The robust level is of their door choice and customized door designs. Owners have varied model and materials decisions for a door that most closely fits their house. It’s not an unprecedented service, nevertheless it’s good nonetheless.
Restricted Time:
Use code DEAL for no funds/no curiosity for a yr
The place Is Lengthy House Obtainable?
Lengthy House Merchandise’ service space is alongside the east coast, the place it serves 10 states and Washington, D.C.:
- Maryland
- Virginia
- West Virginia
- Massachusetts
- Rhode Island
- New Hampshire
- Connecticut
- Pennsylvania
- Maine
- Florida
- Washington, D.C.
What Sort of Guarantee Does Lengthy House Provide?
Lengthy House has a top-tier guarantee, which impresses me. However the guarantee is thru CertainTeed, a roofing materials producer, which suggests you’ll must buy CertainTeed merchandise to get the guarantee.
CertainTeed is a good roofing materials producer. Their 50-year guarantee is transferable (throughout the first 10–15 years) and covers labor by licensed installers, of which Lengthy House Merchandise is one. It’s uncommon for a producer to guarantee the labor of third-party installers, so I price that fairly extremely.
If you wish to know extra about their Integrity Roof System, take a look at their video:
What Does the Guarantee Cowl?
The guarantee (once more, by way of CertainTeed) covers 100% of fabric and labor, together with sundry prices, like flashing and tear-off. The guarantee specifics fluctuate and rely on the shingle, however the variance is low.
From knowledgeable perspective, the protection of CertainTeed’s guarantee impressed me. It’s extremely thorough for a producer and locations a lot belief in licensed installers by additionally warranting labor. That tells me CertainTeed holds their licensed installers to a excessive normal.
How Lengthy Is the Guarantee?
The CertainTeed SureStartPLUS™ supplied by way of Lengthy House Merchandise is a 50-year labor and materials guarantee transferable for the primary 10 to fifteen years. (Specifics rely on the product.) This implies you possibly can switch the guarantee in your roof to anybody shopping for your private home.
There are numerous elements and variables to this assure you can learn on CertainTeed’s web site, however they don’t fluctuate a lot. Any exceptions on particular elements of the guarantee have been cheap to me, and I believe most owners would agree.
What Is the Course of to Work With Lengthy House Merchandise?
Lengthy House Merchandise has a number of processes to begin your private home enchancment mission. It does on-line, over-the-phone, or in-person consultations. It additionally gives free estimates and in-house design session for owners not sure of what is going to look good on their home.
For financing, Lengthy House Merchandise affords in-house financing as much as $100,000. I couldn’t get a transparent reply on this level, however plainly financing is simply obtainable in unsecured loans. Financing might be problematic for owners with low or no credit score rating. Even for owners who can get approval, it typically means greater rates of interest. The tradeoff just isn’t having to place up collateral to safe the mortgage.
Lengthy House ensures that financing isn’t any cash down and that it desires to keep away from shocking clients with hidden or sudden charges. I discovered no grievance on this level, so its billing appears trustworthy and easy. It’s unlucky, however I think about {that a} promoting level. Too many corporations within the house enchancment area cover their charges, so kudos to Lengthy House Merchandise for its transparency.
For such a firm, Lengthy House Merchandise is among the higher ones relating to service and selection. I dug into the positive print of its 50-year guarantee. However moreover the aforementioned caveats, I discovered the guarantee stable and clear.
The corporate affords a stable number of merchandise. Firms like CertainTeed are well-known and revered amongst professionals. Whereas these merchandise might come at a premium, the house owner nonetheless will get good worth for them.
I’ve learn many glad opinions of Lengthy House Product’s service, course of, and set up staff. Prospects report that it’s fast, environment friendly, {and professional}, with a excessive stage of workmanship.
Whereas I listed a few of the common cons of the corporate, most of these are simply half and parcel of working with a big house enchancment supplier. Probably the most regarding issues I noticed have been in opinions, and so they appeared to orbit round two central complaints: aggressive gross sales pitches and ways and poor follow-ups on corrective motion.
Aggressive gross sales ways largely took the type of a pushy salesperson or spam-like cellphone calls. I additionally learn stories of gross over-bidding, generally on the order of almost 3 times the market. Whereas I’d wish to say that it’s wholly the corporate’s fault and to discover a completely different one, it’s sadly frequent in all corporations on this area. Much more disappointing, it disproportionately impacts the susceptible, particularly older adults. I’m not saying it’s the rule with Lengthy House Merchandise (or different corporations like them), however individuals are reporting this stuff taking place, so owners ought to be conscious and ready in the event that they run up towards these points.
Corrective motion is the opposite one. Some customers reported experiencing an underwhelming response from the corporate when work was incorrect or merchandise have been defective. That features problem getting solutions and lengthy wait occasions for the work to be corrected. Once more, I’m not saying that is what it is best to count on from Lengthy House Merchandise, however I believe you ought to be conscious of it.
Conclusion: Is Hiring Lengthy House Value It?
Whereas I encourage individuals to assist native corporations and native tradespersons, if that’s not an choice for you, I believe Lengthy House Merchandise is a stable alternative. It has robust and weak factors, however on the entire it gives many different merchandise, providers, and ensures. Whereas buyer opinions aren’t excellent, optimistic opinions outweigh destructive ones. When you method the method with confidence and don’t cave to any pushy or aggressive gross sales ways, you’ll doubtless have a optimistic expertise.
FAQs on Lengthy House Merchandise
What are the very best options of Lengthy House Merchandise?
The 50-year transferable guarantee might be the very best characteristic of Lengthy House merchandise. The guarantee covers labor, materials, and miscellaneous prices and is transferable throughout the first 10 to fifteen years after set up.
What’s the hottest Lengthy House Product?
There isn’t any publicly obtainable details about Lengthy House Merchandise’ gross sales.
What are the professionals of utilizing Lengthy House Merchandise?
It makes the method as environment friendly as attainable by giving owners a single level of contact who will deal with the complete course of, from estimating and designing to set up and cleanup.